Support

Where is my learning data stored?

Everything is stored on your device. No account is required and no data is sent anywhere.

Can I transfer my data to a new phone?

Yes, within the same OS (iPhone→iPhone, Android→Android): restore from your OS backup (iCloud Backup / Google Backup) and your learning data comes with it. Transfers between iOS and Android are not supported.

Audio doesn’t play

Check that your device is not in silent mode. Audio for L1 (basic) verbs is free and built in. Verbs in L2 and above require the Audio Pack.

• 🔒A lock on the speaker means the Audio Pack has not been purchased.
• ⬇A down arrow means the download hasn’t finished.

I bought the Audio Pack but can’t play audio

Go to Settings → Audio Pack and tap “Download audio”. We recommend Wi-Fi. If your purchase isn’t recognized (e.g., after switching phones), tap “Restore previous purchase” on the Audio Pack screen.

Why is the first half of the word already filled in during tests?

The “Auto-fill stem” option is ON in Settings. It reduces typing; turn it OFF to practice typing full forms. It doesn’t appear for irregular verbs (marked with an “irregular” badge) where no common stem exists.

Can I retry only the questions I got wrong?

Yes — use “Retry mistakes” on the results screen, “Train this weakness” in the Insights tab, or “Retry this day’s mistakes” in History.